You've Got Questions - We've Got Answers
Our most commonly asked questions, with simple and clear answers.
How is the SAVE Mobile so cheap?
There’s no catch! By keeping overhead low, and forming strategic partnerships in the telecommunications field, we are able to keep costs down and offer HUGE savings to our customers.
How do I know if SAVE will work in my area?
SAVE runs on T-Mobile, one of the nations largest carriers, boasting exceptional coverage throughout the U.S.
You can also check out or coverage map to make sure SAVE is the perfect fit for you. Simply enter your service address to check coverage.
I love my current phone. Will it work on SAVE?
You can easily get Save Mobile on your unlocked, compatible device. Check your phone compatibility to make sure it’s 4G LTE and Voice Over LTE (VoLTE) friendly.
I don't want to change my current phone number. Can I bring it to SAVE?
Of course! Validate your number here to make sure it will transfer seamlessly to your new SAVE network.
Can I request a new number with Save Mobile?
If you want a new phone number with your new service, one will automatically be assigned to you.
How do I insert my SIM card into my phone?
Simple! Just pop out the Save Sim card and insert into you phone. I needed, use the provided Sim Pin to pop out the sim card tray located on the side of your phone. Then, activate the SIM here, and enjoy your savings!
Do I need to sign a contract?
Absolutely, positively, 100% NO! With Save Mobile there is no monthly contract, no catch. Your service is active month-to-month and can be stopped at any time.
I ran out of data before the month ends! How can I get more data now?
There’s a solution for that. You can now “top-up” your data, and buy as much additional data as you need. Top-Up data will roll over on your plan from month-to-month, and will only run out once fully used. Login to your account and you can purchase more data. Click Here for a direct link to the top-up page.
My phone is asking for me to configure my APN settings
If your phone is asking for you to configure your APN settings, follow this link for step by step instructions how to setup your phone. http://www.apnconfiguration.com
How do I setup my Save Mobile online account?
Your Save account will be automatically set up upon checkout. To login to your account go to https://account.getsavemobile.com.
"I cant believe I have been paying so much more cell phone service all these years."
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